Now that we were done studying ecosystems within the ISDI campus, it was time to scale up the project. Each group had to pick up an ecosystem outside the campus and study it in depth.
Our group chose the Mumbai Suburban Railway, it is a vast ecosystem with a lot of potential for research. The idea was to understand how the entire system works from the ticketing to the train routes to the on board accommodations to the signages and so on. We first did a thorough online research and gathered all necessary information and put down our findings in a presentation.
Having done this, we now had a better understanding of the system and we were ready to move on with the second part of the research.
Secondary research is visiting the chosen place and doing live research of the place, so we went to the Lower Parel station and took a ticket to Bandra and stopped at each station to observe the system, the crowd, the entire environment, the look and feel of the places. Having done our primary research it is was much easier to understand the activity around us, we took pictures, audios and videos. We took down the key points we observed during our visit.
To proceed to the next part of the research we were going to choose one part of the Suburban Railway system and study that part in detail